Patient Participation Group
We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we have an active Patient Participation Group which meets two or three times a year. This gives patients an opportunity to discuss general surgery services as well as commenting on planned changes or improvements to services with the Practice Manager and some of the surgery's GPs
Membership of the PPG is open to all our patients. If you would like to help us assess the changing needs of our patients and help us do our best to meet them, and identify any aspects of the surgery’s services which could be improved, please ask at Reception for more information.
The surgery is participating in a range of extra services called Key Performance Indicators, and as part of this, we met with the surgery's Patient Participation Group members last September to discuss the range of services available (called indicators), and to agree with the Group those which the surgery would provide.
Please see the Newsletters posted under the News section from September 2014 and March 2015 which explain the surgery's achievement against the targets set for individual achievement, and the meeting held with PPG member in March 2015 during which we updated members about our progress.