Patient Access
PATCHS is our new online service where you can access advice and appointments online.
The process is simple and you can register here:
The symptom checker will ask you a number of questions to help to identify your problem.
Once the request has been submitted, you will then be contacted by the Practice Team.
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required team member prior to your appointment.
All consultations are initially by telephone. The Clinician will ring you on the telephone number you have given.
If you do not have internet access appointments may be made by telephone during surgery hours.
Appointments are available between 08.30 am and 6.30 pm Monday to Friday.
Extended hours are offered from 6.30pm ‑ 7.30pm Monday – Friday, and 9am ‑ 12am at weekends.
The reception staff are required to ask the reason for the appointment in order to book it with the most suitable clinician. Many routine matters (such as ordering repeat medication or repeat